Photos
Estimating

PHOTOS EXPRESS

When your customers are in an accident, what do they prefer? Would they rather wait for a claims adjuster to come out and assess their damage? Or do they want to take a few photos with their phone, upload them to an online service, and get their results as quickly as possible?

With Photos Express, we help you leverage technology your customers are already familiar with to make a stressful process more simple. We designed Photos Express specifically for fast track claims and total loss identification. Reduce external expenses? Yep. Streamline the claims process? Of course. Provide a clean user experience for your customers? You know it. It’s all possible with Photos Express.

HOW DOES IT WORK?

Photos Express is completely customizable. That means you can develop workflows that meet your specific requirements and enhance your operations. You can also communicate with vehicle owners through the web and mobile integrations. 

And here’s a big one: Photos Express does not require a download of a mobile app. Photos of damaged vehicles are easily uploaded by vehicle owners directly into the QCS platform. This makes the process simple and efficient—for them and you. 

From there, experienced material damage professionals write the estimate of damages based on the submitted photos. Then they alert the adjuster of the completed file. It’s a win for everyone.

Features And Benefits

  • Customizable solutions with your branding mean customers won’t feel “pushed” to a third-party app.
  • You can depend on dedicated CSR’s obtaining photos and statusing the claim. We handle the follow-up with vehicle owners to obtain photos, check photo quality, and status the claim.
  • Licensed appraisers who have actual, real-world experience in the material damage field.
  • Estimates are written to carrier-specific guidelines, ensuring clarity and efficiency for you.
  • Photos can be received via multiple methods or platforms—however it’s most convenient for you.
  • We complete estimates within hours of receiving photos (80% in under 4 hours).
  • Supplements are handled directly with repair facilities, reducing cycle time and adjuster workload
  • We can set up our system so you, the carrier, can make the payment on the claim.

To learn more about how Photos Estimating can help you serve your customers efficiently and provide them peace of mind, contact us today.