The direct repair network facilities are some of the industry leaders in automotive and heavy equipment repair. In addition to the “top” independent repair facilities, we have also teamed up with the most recognized multi-shop owners (MSO’s) to provide the best in customer care. These facilities are well-known for their quality and service—both with customers and insurance companies.

Clear Communication

We help make appraisal assignments clear and easy by sending them directly from the Autobody Alliance portal to our certified repair facilities electronically. From there, repair estimates are uploaded back to the Autobody Alliance portal by the repair facilities, providing CIECA repair analytics. This helps minimize miscommunications and ensures the correct repairs are being made at the right cost.

Any agents or consumers who want to see a list of certified repair facilities can easily find them at


To learn how our Direct Repair Network can help you reduce cycle times, ease your adjusters’ workloads, and ultimately serve your customers better, contact us today.

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