First
Notice

FIRST NOTICE DIRECT (FNOL)

You want to impress your customers with increased speed and reliability. Our suite of Autobody Alliance service solutions exists to make that happen. We provide you with the necessary support staff—including trained bi-lingual customer service representatives—to create a more cost-effective variable and seamless first notice of loss (FNOL) model. Whether through smartcard technology or traditional first notice of loss, we can set you up for success.

How Does It Work?

It all starts with efficiency. Through workflow analysis and the integration of our custom software, we help you identify and create areas of efficiency. In fact, the Autobody Alliance progressive web and mobile apps can be powered by smartcards, streamlining the FNOL process. Both of these options provide an integrated FNOL model and are white label-ready, meaning they fit right into your existing brand. We even have APIs available so you can integrate our system into your existing mobile app.

 

So what does that mean? It means your customers get an easier and faster FNOL process from a brand they already trust—yours.

Features and Benefits

  • We offer customizable solutions for both auto and property. That means we develop a specific profile for you so calls are answered to fit your brand or organization, creating a seamless and comfortable feel for the customer.
  • The system offers variable staffing models for overflow or after-hours work.
  • Bi-lingual customer service representatives and around the clock coverage—as in 365 days a year—ensure customers are always taken care of.
  • We’re based in the United States and offer experienced, trained customer service representatives who are professionals in the claims process.

To learn how First Notice Direct can help you serve your customers better and give them peace of mind in a stressful situation, contact us today.