Desk Review

QUALITY ASSURANCE DESK REVIEW

The quality assurance desk review program has been a driving force in providing value for our clientele since 2001.

Quality assurance desk reviews are centered around the need for a checks and balance on estimates written by repair facilities, independent appraisals, network repair facilities, CCCOne Open shops and subrogation.

While each of these sources are unique, there is a
consistent opportunity to apply best practices and
identify lost economic opportunities. (LEO) By measuring key performance indicators we better understand and manage the processes surrounding the entire auto
solution.

Features